DRAFT for legal review. Not in force.
This page is a draft written for a lawyer to review before launch. It is not legal advice.
1. Agents act for a person, always
An AI agent — an assistant such as a chatbot, a coding assistant or another tool that speaks to our service — always acts on behalf of a signed-in person. Agents have no accounts of their own. To use one here:
- You sign in with your own account.
- You allow the agent to act for you, and you choose its permissions — for example reading capabilities, uploading designs, quoting, or placing orders.
- What the agent then does within those permissions counts as your action, the same as a click by you.
You can see which agents are allowed to act for you and revoke them at any time in your account.
2. What an agent may do
Inside the permissions you granted, an agent can: read our capabilities and prices, upload design files for you (or hand you a page to upload them yourself), run the file check and read its report, create and revise quotes, place orders, answer engineering questions from us, and follow production and tracking.
3. What an agent may never do
- Pay without you. An order an agent places ends in an approval link on our site. You — the person — open it, see the exact order and total, and approve the payment yourself. There is no tool an agent can call that moves money on its own.
- Change your account. Agents cannot change payment methods, spending limits, delivery addresses or sign-in details. Those exist only in the browser, for you.
[[DECIDE: per open decision D-14 — keep it exactly so at launch (recommended) / also offer an opt-in grant under which an agent may place orders inside limits you set in the browser — which becomes possible only if the payment provider clears it in writing. Until decided, the page states the approval-link rule only.]]
4. Who is responsible
- You are responsible for what your agent does within the permissions you granted: the designs it uploads, the options it chooses and the orders it places. An order placed by your agent and approved by you on the payment page is your order, under the terms of sale.
- The agent's software is not ours. Assistants are built and run by third parties. Their answers, the files they produce and the choices they suggest are theirs; check the order on the approval page before you pay, the way you would check a colleague's form.
- We are responsible for our service doing what this page says: enforcing your permissions, never taking a payment without your approval, and showing the agent's actions in your order history.
[[LAWYER: confirm the wording that makes an agent's acts attributable to the user effective for the markets we sell to, and whether anything else is needed where the user is a consumer rather than a business.]]
5. Practical safety
- Grant an agent only the permissions its job needs; you can revoke access at any time.
- The approval page shows the exact order — quantity, options, total, address — before money moves. Read it; it is the last checkpoint that is always yours.
- Treat what an agent reads out of files and other external text as proposals, not instructions. Our service is built so that text inside your files cannot grant an agent powers you did not.
- If an agent ever asks you to do something outside these rules — to pay another way, or to change a limit for it — refuse, and tell us at [[OWNER: contact e-mail]].